AI is answering your
points & policy questions
When travellers ask ChatGPT how to earn Avios, which airline is most reliable, or what your refund policy is - Signal360 measures whether the answer points to you, and flags when an engine gets your policy dangerously wrong.
Protect Trust
Catch the wrong answer before your customer does.
Loyalty Visibility
Measure your share of voice on earn-and-burn questions across every AI engine. See whether ChatGPT recommends your programme - or a third-party points blog - when members ask how to earn and use points.
Policy Accuracy
Probe every engine on your refund, cancellation and baggage policy and diff the answer against your verified facts. Get alerted when an AI tells travellers the wrong rules - a live compliance and trust risk.
Redemption Gaps
Find the high-value points questions where a blogger out-ranks you, and turn each into a content brief so the engines cite your programme next time.
Policy Accuracy Matrix
ChatGPT
Refund policy
Gemini
Baggage allowance
Perplexity
Cancellation rights
Claude
Refund policy
Protect Trust
Catch the wrong answer before your customer does.
AI engines confidently state the wrong baggage allowance, refund window and points value - and travellers act on it. Signal360 watches every engine against your verified policy and loyalty facts, and opens an incident when one drifts.
- Loyalty share of voice across all 8 AI engines - branded and generic
- Scheduled policy-accuracy probes against your verified refund/baggage facts
- Redemption content gaps where points blogs out-rank your programme
- Sentiment-shift alerts when the engines' answers about you turn negative
Own the AI answer for every flight, stay and point.
Built for airlines, hotels and loyalty programmes like Avios. See your AI footprint in a live demo.
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