Privacy Policy
Last updated: January 2026
1. Introduction
Signal360 ("we," "our," or "us"), a company within the Informabiz Group, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI visibility analytics platform.
2. Information We Collect
Information You Provide
- Account information (name, email, company)
- Billing and payment information
- Brand and competitor data you input for analysis
- Communications with our support team
Information Collected Automatically
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions and send related information
- Send administrative and promotional communications
- Respond to your inquiries and support requests
- Monitor and analyze usage patterns
- Protect against fraudulent or illegal activity
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Informabiz Group affiliates for business purposes
- Legal authorities when required by law
- Business partners with your consent
5. Google User Data
When you choose to connect a Google account, Signal360 requests read-only access to specific Google services to power the features you enable. We request only the minimum scopes needed, never write to or modify your Google data, and never use it for advertising or to train machine-learning models.
- Google Analytics 4 (read-only): to attribute AI-driven traffic to sessions, conversions and revenue.
- Google Search Console (read-only): to compare your AI answer visibility against organic search performance.
- Google Sheets (read-only): to import the reporting spreadsheets you explicitly connect.
- YouTube (read-only): to measure how AI engines represent and cite your video content.
Signal360's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Read the Google API Services User Data Policy
You can review or revoke Signal360's access at any time from your Google Account's security settings (myaccount.google.com/permissions).
6. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Data portability
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Signal360
Email: privacy@signal360.ai
Address: Informabiz Group, Rear of 17 Plantagenet Road, Barnet, Hertfordshire, EN5 5JG, United Kingdom
Signal360 is part of Informabiz Group.